Revenue Management Courses | Online CPD Courses | Octopus Revenue
Continuing professional development, or CPD, is proven to be one of the most effective and valuable long-term investments for businesses of all shapes and sizes, and hotels are no exception.
Providing revenue management training for hotel employees is one of the best long-term revenue management strategies a hotel can adopt – especially with online courses like those Octopus Revenue is now offering.
Both revenue managers and other customer contact staff can benefit greatly from revenue management training courses, which can focus on a range of topics that will ultimately increase revenue opportunity and profitability for your hotel.
What can you expect from online revenue management courses?
Revenue management courses for hotels can cover a range of topics that any revenue manager would likely deal with on a regular basis. These can include:
- Revenue analysis
- Pricing strategies
- Market segmentation
Topics that would be relevant for non-revenue managers, such as hotel managers or members of the front office team, could include:
- Reputation management
- Website optimisation and SEO
- Up-selling opportunities
- Key performance indicators
CPD is known to benefit individual members of staff by ensuring their qualifications and experience do not become outdated, and they are able to continually upskill throughout their career. This can result in a staff that are more confident in their abilities, and more engaged members of the team. And of course, the benefits to businesses are multitude too, with better staff retention and morale, and greater in-house knowledge that can give your hotel the competitive edge to boost profitability and overall success.
Revenue management course providers can vary in experience and training quality standards, so it is important to get training from experienced revenue managers and preferably from a company that specialises in revenue management consultancy and training. This will ensure your staff receive the most up-to-date insights and information on elements that would affect revenue management specifically in hotels rather than a broader understanding of the industry in general.
Octopus Revenue provides a range of online revenue management courses to suit all levels, from experienced revenue managers, to people in business development roles, to the front-of-house team. All customer-facing and enquiries departments would benefit from Octopus’s online revenue management training courses so that they gain a better understanding of the effect their actions, in a customer service capacity, can have on the rest of the company.