"Hetherley Asset Management Ltd engaged Sarah Thompson and Octopus Revenue to deploy a revenue management platform into the Holiday Inn Express at Strathclyde Park immediately post acquisition and during a period of refurbishment. Sarah understood the brief immediately, setup systems and communications to enable a swift implementation of the platform and engaged with the Hotel Manager to drive through the strategy. This was a success. Dynamic rate management achieved our objectives during a very difficult trading period and Sarah’s efficiency and professionalism was instrumental in this outcome. We would highly recommend Sarah and Octopus Revenue."
Director, Hetherley Capital Partners
"I worked with Sarah on projects when she first started her business, and it was great knowing that you could really rely on her industry knowledge, hard work and sense of determination to see things through, which is critical when you run your own business. Sarah is still someone I trust and turn to if I need help or extra resource."
Managing Director at Revenue By Design Ltd
"Sarah was engaged by Assured Hotels in April 2017 to assist with revenue management activity at two small independently owned hotels on the outskirts of Newcastle upon Tyne. Sarah was very quickly able to demonstrate a sound knowledge and understanding of the regional marketplace and thus implement a number of successful strategies which helped produce a tangible growth in rooms yield at both hotels over the 12 month duration of this particular project. As a direct result of both the input and output, I would have absolutely no hesitation in recommending Sarah and Octopus Revenue for similar projects in the future, and we look forward to the opportunity of working with Sarah again.’’
Managing Director, Assured Hotels
“When it comes to Revenue Management there are lots of commentators that talk a good game, but Sarah and Octopus Revenue helped make it happen. Opening new avenues for business and systems to ensure all potential revenue streams were explored. Hotel La Tour has grown from strength to strength and now consistently achieves and exceeds its targets.”
Operations Director, Hotel La Tour LTD
"I have worked with Sarah on various training projects and found her to be creative, innovative, hard-working and expert in her field. Sarah is an entrepreneur of the highest calibre and determined to bring success to whoever she works for. She is an all round nice person and I hope that I will have the opportunity to work with her again."
Empact Management & Training Services
“Sarah’s technical ability is unquestionable, she is a true expert in her field of hotel revenue management. Sarah knows what works and what doesn’t, and without doubt, can apply her experience to support hotel managers and hotel owners with either their existing or new technology options, to ensure that they are working up to full capacity, exploring all available revenue generating opportunities."
Technical Director, Entirely Online Ltd.
“I have worked with Sarah in more than one capacity, more recent with Crerar Hotel Group. Sarah has the ability to adapt to different markets and environments, and her knowledge and depth is so valuable. More importantly, she is able to build trust and relationships with key stakeholders as an external partner. I am grateful for her support and she has been a real asset within a changing business in growing the revenue focus. Thank you so much!”
Group General Manager, Crerar Hotel Group
"Sarah is a forward thinking, creative revenue manager, who is not afraid to challenge any obstacles in her path. A talented individual who is an asset to any hotel team."
General Manager, Radisson Blu Hotel London Stansted Airport
“Sarah is invaluable to your business if you are looking for a practical, down to earth approach to revenue management. Her easy going, yet professional manner, ensures she is able to tailor her courses or training to any business level. I am more than happy to recommend her.”
Sales & Marketing Director, Portland Hotels
“I worked with Sarah for several years and her expertise as revenue manager was second to none. She has passed onto me a wealth of knowledge that has allowed me to be able to create such a strong position in my present market. I would not hesitate in recommending Sarah to any hotel requiring revenue management support & training.”
General Manager, Noble Inn, Minot, ND
"Octopus Revenue arranged a bespoke Excel training course for our hotel. This was pitched at the right level required, given the mix of skill set attending from a broad range of operational departments. The course was delivered in a professional and accessible way with plenty of relevant hotel specific examples to help us all relay these new-found skills back to our day to day environment. I would definately have no hesitation in partnering with Octopus Revenue again in the future."
Human Resource Manager, Norton House Hotel & Spa
“As a small independent hotel owner in a competitive environment, it makes good business sense for us to outsource areas such as revenue management, as we benefit from an excellent and cost effective service that provides our business with a clear tangible growth, year after year. I would have no hesitation in recommending Sarah and the team at Octopus Revenue."
Hotel Owner, Beamish Park Hotel
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