Understanding Hotel Distribution(DI001)
Hotel distribution can be complex to understand. In hotel revenue management, a clear understanding of hotel distribution can improve the performance of the hotel, but where do you start? This course breaks down the customer journey to give you a clear understanding of the path to purchase your hotel rooms via various methods, and the associated technology involved.
Key learning objectives:
Upon completion of this course, you should be able to:
- Understand the technical distribution set up for your hotel.
- Learn how different distribution channels work.
- Be able to troubleshoot and spot reservation errors.
- Understand what makes customers book and behave in a particular way.
Who is this course for?
This is an entry level course ideal for beginners, and is aimed at providing a basic understanding of how hotel distribution works.
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"A great interactive learning aid to help explain the basics of hotel distribution.
The modules were clearly laid out and the audio addition helped make the topics more engaging.
A very worthwhile resource."
Susan - Glasgow