Understanding Hotel Distribution(DI001)
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Hotel distribution can be complex to understand. In hotel revenue management, a clear understanding of hotel distribution can improve the performance of the hotel, but where do you start? This course breaks down the customer journey to give you a clear understanding of the path to purchase your hotel rooms via various methods, and the associated technology involved.
Key learning objectives:
Upon completion of this course, you should be able to:
- Understand the technical distribution set up for your hotel.
- Learn how different distribution channels work.
- Be able to troubleshoot and spot reservation errors.
- Understand what makes customers book and behave in a particular way.
Who is this course for?
This is an entry level course ideal for beginners, and is aimed at providing a basic understanding of how hotel distribution works.
How long does the course last?
This course should take approximately 1.5 hours to complete.
"A great interactive learning aid to help explain the basics of hotel distribution. The modules were clearly laid out and the audio addition helped make the topics more engaging. A very worthwhile resource." Susan - Glasgow